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Frequently Ask Questions
Q1. Which app do you use? Is it free?
---We use tuya "smart life" app. It is free.
Q2. Where can I download the app?
----You can download the app from Google Play or IOS store. Or scan the QR code in the gift box package.
Q3. Is the app support all smart phones?
---It support IOS 8 & Andriod 4.4 or above.
Q4. Do you have stock for all your products?
--We have stock for some of our products, but not all. Please check before you order.
Q5. What's your MOQ?
---We use tuya "smart life" app. It is free.
Q2. Where can I download the app?
----You can download the app from Google Play or IOS store. Or scan the QR code in the gift box package.
Q3. Is the app support all smart phones?
---It support IOS 8 & Andriod 4.4 or above.
Q4. Do you have stock for all your products?
--We have stock for some of our products, but not all. Please check before you order.
Q5. What's your MOQ?
---Our MOQ is 1000pcs. But we can accept samples order for testing.
Q6: Are you a factory?
---Yes. We produce goods by our own factory.
Q7: How to connect smart home products?
---Register an account and choose your country. Then turn on the phone's WiFi & bluetooth. Follow up all steps by app instruction. Make sure the WiFi is only support 2.4Ghz.
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